Your privacy is our priority. We are committed to protecting your personal data by using carefully planned organizational and technical measures. Our processing of personal data is in accordance with applicable regulations, including the Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation (GDPR). This document informs you about the data we collect, how we process it, and your rights to always stay protected.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Your personal data is collected, stored and otherwise processed by the company Golf Arboretum d.o.o., with its registered office at Volčji Potok 43E, 1235 Radomlje. The contact details of the person responsible for the data protection of the Company are as follows: info@golfarboretum.com.
2. HOW DO WE USE YOU PERSONAL DATA?
Collection and Use of Personal Data
We collect your personal data when you visit our website, complete forms, or contact us through email or other communication channels. You are responsible for ensuring that the personal data you provide to us is accurate and truthful.Your data is used to deliver the services we provide, respond to your inquiries, communicate with you, enhance your experience on our website, and for other legitimate business purposes in compliance with applicable laws.We require your personal information to offer our services, such as facilitating golf play on our courses, access to driving ranges and putting greens, participation in training sessions, and organizing tournaments and social events.
| Purpose | Legal basis |
| Visiting the Website When you visit our website, we process the following personal data: your IP address, the date and time of your visit, the content you accessed, and details about the operating system, device, and browser you used. For more information about cookies and their usage, please refer to our Cookie Policy. | This data processing is carried out on the grounds of our legitimate interest in improving content to enhance user experience. Please note that if you object to such data processing, we may not be able to provide access to the desired content. |
| Managing Your Inquiries You can submit your inquiries related to green fee purchases, membership arrangements, reservations for play dates, courses, event organization and implementation, or other services through various channels. These include phone, email, an online form on our website, social media platforms, or other communication methods. We will process your name, surname, email address, and any additional information you provide, which may include your personal preferences, wishes, and expectations, to address your inquiries effectively. | This data processing is necessary and justified by the pre-contractual relationship arising from your request. |
| Ordering Our Services We will confirm the cooperation agreement based on your inquiry and placed order. To complete this process, we will require certain personal data, including your name and surname, contact details, and the specifics of the agreed service. | This data processing is justified on the basis of a contract or cooperation agreement that you will conclude with us. If you do not trust us with your data, we will not be able to provide the services. |
| Email Newsletters By subscribing to our newsletter through the online form, you will receive relevant updates, including news about developments on the course, details on upcoming tournaments, competitions, or social events, exclusive discounts, and helpful tips to enhance your game, technique, or equipment. To provide these updates, we use your first name, last name, and email address. | This data processing is based on your explicit consent and/or if permitted without your consent, on our legitimate interest (to provide relevant content, to deepen contractual relationships with existing customers). You can object to such data processing by clicking on the unsubscribe option in the email or by communicating your decision to us at info@golfarboretum.com. |
| Management of Your Requests (Complaints) If our services do not meet your expectations, we may request your feedback regarding the service content. To address your request or complaint effectively, we will process your personal data, including your name, surname, and contact details. | This data processing is based on our legitimate interest (improving our products and services and preventing legal proceedings). If you object to such data processing, it will not be possible to handle your requests. |
| Responding to your requests for rights in relation to your personal data (see the section ‘What rights do you have?’). | This data processing is based on our legal obligations and includes verifying your identity. |
Principles of Personal Data Processing
We are committed to collecting only the personal data that are strictly necessary for each specific purpose of processing. Certain data are marked as mandatory because they are essential for executing business agreements, addressing your requests, or fulfilling our legal and contractual obligations. Without the required information, we regretfully will not be able to process your request.
Any processing of personal data beyond our legitimate interests will only be conducted with your explicit consent.
Right to Object: You have the right to object to the processing of your personal data, whether it is based on our legitimate interest or the consent you have previously provided. To exercise this right, please send your objection to the following email address: info@golfarboretum.com.
3. WHAT DATA IS COLLECTED ABOUT YOU?
Personal data includes all information that enables the identification of a specific natural person. In addition to “classic” identification data such as name, surname, address, email address and telephone number, this also includes technical data, such as IP address, location data or device identifiers, if they can be linked to a specific person.
- personal identification data: name, surname, address, email address, telephone number.
- business relationship data: contract / invoice number, contract / invoice date.
- customer contact data: type of request for information or complaint, date of request
- marketing information, for example: type of marketing activity in which you were involved, date of contact, data collected on websites.
You provide us with the personal data that we process voluntarily, except in cases where we need it to conclude a contract, fulfill your requests or provide functionality when visiting our website. Unfortunately, the implementation of the aforementioned purposes is not possible without this data.
The services we offer are intended for adults, so we do not carry out any special processing of personal data for minors.
Provision of Personal Data: You provide us with personal data voluntarily, except in cases where it is necessary to conclude a contract, fulfill your requests, or enable specific functionalities when visiting our website. Without this data, we regret that it would not be possible to fulfill the aforementioned purposes.
Our services are designed exclusively for adults. As such, we do not engage in any specialized processing of personal data for minors.
Data We Collect Automatically: We use a variety of technologies, in collaboration with our partners, to collect and store data about your visits to our website. This includes cookies and similar technologies that allow us to identify your browser or device.
We use this information to:
- Manage and enhance the functionality of our website,
- Prevent unauthorized access,
- Personalize content to match your interests and improve your user experience.
The legal basis for this processing is our legitimate interest in delivering an efficient and personalized service.
When you visit our website, we automatically record details such as the date, time, and duration of your visit, the name of your Internet service provider, and the website from which you arrived. Additionally, we receive information about data transfer volume, the type of browser, operating system, and device you are using. All automatically collected data is anonymized immediately after processing.
For more details about cookies and how to manage your consent, please refer to our Cookie Policy.
4. WHO HAS ACCESS TO YOUR PERSONAL DATA?
Limited Access to Personal Data: access to your personal data is restricted exclusively to employees who require it to perform their duties in fulfilling our contractual and legal obligations. The scope of access is strictly limited to the minimum necessary to complete these tasks
Sharing Personal Data with Partners: we may share your personal data with our contractual partners -service providers who process all or part of your data strictly to the extent required to perform their assigned tasks. These tasks may include hosting and maintaining our website, managing notifications about offers and updates, and providing accounting services. Your personal data is only shared with authorized departments based on their specific functions and areas of responsibility. All data processing is conducted in strict compliance with our instructions and in accordance with applicable laws.
Transfer of Personal Data to Third Parties: we transfer your personal data to third parties exclusively to fulfill legal obligations or to comply with administrative and judicial decisions. The data is shared only with authorized entities that require this information to carry out their duties and responsibilities. In accordance with applicable laws, we are obligated to transfer this data upon their request.
Data Storage: whenever possible, we store your personal data on servers located within the European Economic Area (EEA). Your data is not transferred to third countries or international organizations unless it is strictly necessary and conducted in full compliance with applicable laws.
Links to Other Websites: please note that our protection and liability do not extend to third-party websites that you may access via links on our website. We recommend reviewing the privacy policies and terms of use of such websites before engaging with them.
Commitment to Protecting: Your Information We will disclose your personal information only to the individuals or organizations explicitly mentioned in this Privacy Policy. Rest assured, we will never sell or trade your personal data. Safeguarding your information is our utmost priority, and we are fully committed to handling it with the highest level of care.
5. WHAT RIGHTS DO YOU HAVE?
Your Rights Regarding Personal Data
Right of Access to Data / Right to Information: You have the right to obtain details about the personal data we collect, its sources, and the purposes for which we process it. We are always available to assist and provide this information upon your request, ensuring we handle such inquiries promptly and transparently, in compliance with applicable laws.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we process. We strive to maintain accurate data in every interaction with you. However, if any discrepancies occur, we will handle your requests for rectification with the utmost care and act on them without delay.
Right to Erasure of Data / Right to Be Forgotten: You have the right to request the deletion of your personal data. We will fulfill your request unless legal obligations require us to retain certain data. We are committed to deleting or anonymizing all personal data related to processing activities for which you have granted consent in our databases.
Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format. This applies only to data you have provided to us directly or that we have collected from publicly available sources or partners.
Right to Restriction of Processing: in certain circumstances, you may request a restriction on the processing of your personal data. After a thorough review, we have not identified cases requiring restricted data processing. Therefore, such requests will typically be treated as a withdrawal of consent or an objection to processing based on legitimate interests. Following such a request, we will cease sending communications except for those necessary.
Right to Object: You have the right to object to any processing of your personal data. We will consider such objections as either a withdrawal of consent or an objection to legitimate-interest-based processing. Once an objection is received, we will stop sending communications, except for those required to meet legal obligations or provide essential services.
Automated Decision-Making: We do not perform any automated decision-making in our data processing activities.
Right to Withdraw Consent: You have the right to withdraw your consent for the processing of personal data at any time. Please note that the withdrawal of consent does not affect the lawfulness of data processing that occurred before consent was withdrawn.
You can object to the processing of your personal data based on our legitimate interest, or you can withdraw your consent at any time.
You can exercise your rights under the protection of personal data by informing us of your decision at info@golfarboretum.com.
For any questions regarding data processing or your rights, or in the event of misuse of your data, please contact info@golfarboretum.com.
Data Breach Notification and Resolution: in the event of a breach of your personal data protection that poses a high risk to your rights and freedoms, we will notify you immediately and, if possible, within 72 hours.
We work closely with the competent regulatory authorities to address complaints regarding the processing of personal data that cannot be resolved directly with you.
You have the right to legal protection. For further assistance, you may contact the Information Commissioner of the Republic of Slovenia. We encourage you to reach out to us first so that we can work together to resolve your concern.
6. HOW LONG DO WE KEEP YOUR DATA?
The retention period for personal data depends on the purpose of its collection and the legal requirements we must adhere to. In general, we retain personal data under the following conditions:
- For the duration of the contractual relationship: if you have entered into a contract with us (e.g., for membership or services), the data will be retained for the duration of the contract and an additional 5 years thereafter.
- For the period specified by law: certain data (e.g., accounting records) will be retained for the legally required period, typically 10 years.
- As long as necessary for legitimate interests: for example, data may be retained for up to 5 years to resolve any legal claims or complaints, in line with the general limitation period.
Until the withdrawal of consent: If data was collected based on your consent (e.g., for receiving marketing communications), it will be retained until you withdraw your consent.
7. UPDATING THE PRIVACY POLICY
We regularly review and update the content of our Privacy Policy to ensure it remains accurate and relevant. Any changes to the Privacy Policy will be posted on this website. Rest assured, we will not reduce your rights under this Privacy Policy without your explicit consent. In the event of significant changes, we will notify you accordingly.
Last Updated: this Privacy Policy was last updated in March 2025.